ETIQUETTE2018-02-25T20:49:28+00:00

ETIQUETTE

Communication

We serve our clients in Estonian, Finnish and English.

Reservation

Bookings can be made conveniently and at any time using our online booking system. You can change existing bookings by phone or by sending an email.

Cancellation

Anestra Beauty Studio requires 24 hours advanced notice to cancel or reschedule a reservation.

100% of the total cost of the reservation fee is charged for cancellations or no-shows without a 24-hour notice for each individual appointment. Cancellation Policy also applies to same day reservations.

Delay

If you are late, please inform us by phone +372 5886 0388, and it may be that your treatment is shorter than the prescribed time because we have to be ready to serve the next customer arriving on time.

Pricing

Anestra Beauty Studio has the right to change the prices and the range of services without prior notice.

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